How Pivot Smartflow Works

Let’s talk about how workflow digitisation and automation can work for you

Web Based & Mobile Application

Track all your instrument processes at any given time online. Take away guess-work and uncertainty and go paperless as well!


Unique Instrument Identification

Our barcoding system tells the story of each of your surgical assets throughout their life cycle.

Integrated Workflow Processes

No more broken communication as departments can collaborate with seamless information flow.

Task Automation

Automate mundane repetitions of counting, segregating and locating instruments, for better and error-free work.

Pivot SmartFlow Building Blocks

A step-by-step approach towards becoming a ‘smarter’ hospital

Pivot Onboard


Workflow Digitisation

Pivot Set Store

Surgical Whiteboard

Sterilisation Management

Repairs Management

Incident Reporting

Pivot Onboard

Inventory On-boarding Service

To start with Pivot Smartflow, the first step is digitising existing inventory. Using Pivot Onboard, you can standardise instrument nomenclature and correct any mismatches of instruments with checklists.

The Pivot Onboard service includes:

Inventory Verification: Here, we do a thorough audit of your inventory. This critical task highlights discrepancies and matches data with physical inventory of instruments.

Creation of photo libraries and instrument master lists: Pivot Smartflow creates extensive master lists and photo libraries that can then be accessed by staff to understand and develop an appreciation for the instruments, their maintenance and daily flow.


Unique ID marking

Pivotmark allows the marking of unique barcodes on instruments. This unique ID not only
helps identify an instrument but also tracks its life cycle, usage trends and quality.

This helps staff identify, locate and segregate instruments faster, avoid mismatch in sets and
create instrument level accountability.”

Workflow Digitisation

Enterprise-wide footprint, end-to-end tracking.

The daily workload at a large multi-speciality facility or even a 100-bed hospital is an exhausting process for staff. Human fatigue and over-familiarity sometimes hinder crucial data collection and analysis that is necessary for good decision making.

Through our simple checklist-based UI, Pivot Smartflow helps build a disciplined workflow. Process documentation is created in the background and repetitive manual effort is avoided. Labels, packing lists, sterilisation batch reports etc. can all be generated digitally and then archived for further reference.

Pivot Smartflow takes care of not just instruments, but other sterile inventory including consumables, implants, linen etc.

Pivot Set-Store

Online Real Time access to surgical instrument inventory at a glance

The Set store is your virtual store room at a glance! It shows you the stock of usable sets, sets that need to be reprocessed, expired items , sets that have arrived from CSSD, etc. This enables you to easily schedule and plan surgeries.

Here our barcoded inventory labels allow fast counts, automatic verification and efficient & error-free tracking.

Surgical Whiteboard

The ultimate patient-care tool

Surgical WhiteboardTM is your virtual white board that keeps pre and post counts of instruments and consumables and helps you speedily reconcile all counts at the end of each procedure. Accurate instrument counts dramatically improve OR turnaround and minimise risk of Retained Surgical Items, thus protecting the patient and the hospital from adverse incidents.

What’s more, you create instant consumption record of sets, consumables used on each patient – not just for billing but also better traceability. Over time, data on consumption helps you with resource planning and accurate costing.

Sterilisation Management

The key to infection control

Sterilisation Data is the key to infection control and must be captured comprehensively. Pivot Smartflow allows CSSD to document sterilisation cycle data down to individual loads. By integrating the Pivot Smartflow Software with your steriliser, you can automate regulatory record keeping and data archival. This information not just makes you compliant but also enables fast action in the event of a recall.

Empower your CSSD manager with the ability to track utilisation of autoclaves, scrutinise batch-loads, manage batch rejections and much more, for safer and more streamlined daily processes.

Repairs Management

Optimise the repair and reuse-ability of your instruments

For your expensive and valuable instruments to have long and qualitative work life cycles, it is imperative that they are maintained meticulously, and any required repairs are quickly addressed.

With Pivot Smartflow, repair management becomes smooth and efficient. If an instrument gets “Damaged”, Pivot Smartflow triggers an incident workflow that will ensure that the instrument is removed from use forthwith. Staff can then create repair tickets, review frequency of break-downs and evaluate quality of repair jobs.

Incident Reporting

Transparent and fool-proof reporting of incidents

Human errors can sometimes lead to unwanted incidents. It is important to maintain a system of accountability that leads to swift correction when incidents occur.

Reporting of incidents becomes simplified and instant with Pivot Smartflow. A sense of discipline and transparency is marked in every occurrence of misplaced / damaged instruments or mismatched set packs.

Users across departments can report on incidents and respond to incidents seamlessly and in a timely manner.

Would you like a demo of Pivot Smartflow?

We would be happy to help. Send us a message and a representative will be in touch soon.


+91 22 497 21279


A702 Sai Sanskar,
Sion Trombay Road,
Deonar Mumbai - 400 088 India